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Posted on 12 November 2007 at 06:51:19 Anyone know this problem? I get stuck at authentication screen until I get disconnected. I've gotten to server selection once, and then clicked one and it stayed at getting server info forever until I closed it. I'm at a campus, so it's nothing with internet firewalls I'm pretty sure. I've turned windows firewall off, and I have nothing else.
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Posted on 14 November 2007 at 14:44:06 i am geting the same problem turn fire wall off and it does not change any help guys would be nice i have played before but on a different net could that be the problem
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Posted on 14 November 2007 at 15:31:51 vista and not sure i asked on another website and no one would act like i was even there but dont think they are done i am the only one i seeing have that problem
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Posted on 14 November 2007 at 15:44:16 yea went to the page even so far as to turn fire wall all off and the labtop has connected before at my network at home these is the office net you think they have a block are some thing i can use the net for ever thing else tho and it is wireless.
and i can get to the log in screen to connet to the server heck i can update and ever thing but not connet to the server
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Posted on 14 November 2007 at 15:55:32 The work network will be blocking the port numbers that are required to get through to the client servers. The update runs through 8080 port. So if you work network is being used then I doubt you will be able to get through. Check out the TR website technical support to find the port numbers that need to be opened on the firewall.
My bet will be that the work network FW is blocking you, thats for sure. If you find the port numbers you can try to ping through those ports and it will tell you you cant.
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